1. General Provisions
These General Terms and Conditions of Sale apply to all orders placed by consumers on the Luxnid e-commerce website for deliveries within USA. By placing an order, you accept the terms outlined below.
2. Products and Services
All product descriptions, prices, and offers on our website are accurate at the time of publication. We reserve the right to modify any information without prior notice. Product images are for guidance only and may differ from the actual product.
3. Orders
All orders placed on the website are considered a purchase offer that must be accepted by us. We reserve the right to refuse orders at our sole discretion, particularly in cases of stock shortages or suspected fraud.
4. Prices and Payment
All prices are stated in dollar ($) and include applicable VAT. Shipping costs will be added to the total order amount and displayed before order confirmation. Payments can be made via credit card, PayPal, bank transfer, or other payment methods listed on our website. Full payment is required before the products are shipped.
5. Delivery
Deliveries are made only within Sweden, to the address specified at the time of order. We commit to delivering the products within [insert estimated delivery time] business days after order confirmation. Delivery delays do not entitle customers to compensation, but you may cancel your order if it has not been delivered within a reasonable timeframe. If a product is no longer available after ordering, we will contact you to agree on a solution (refund, exchange, etc.).
6. Right of Withdrawal
Under Swedish law, you have 14 days from the receipt of your order to exercise your right of withdrawal without providing any reason or incurring additional fees. To exercise this right, you must inform us in writing before the period expires. Return shipping costs are the responsibility of the customer, except in cases of defective or incorrect products. Refunds will be processed within 14 days of receiving the returned products, using the same payment method as the original order.
7. Warranty and Liability
All products sold are covered by the statutory warranty of conformity and warranty against hidden defects, in accordance with the Swedish Civil Code. We are not responsible for indirect damages or intangible losses that may result from the use of our products.
8. Personal Data Protection
We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR). Information collected during the ordering process is used solely for order processing and management. For more details, please refer to our [Privacy Policy].
9. Major Force
We are not liable for any delays or failure to fulfill obligations in the event of force majeure, such as strikes, natural disasters, pandemics, or other unforeseen circumstances beyond our control.
10. Governing Law and Jurisdiction
These General Terms and Conditions are governed by Swedish law. Any disputes arising from the application or interpretation of these Terms shall be submitted to the competent courts in Sweden.
11. Changes to the General Terms and Conditions
We reserve the right to modify these General Terms and Conditions at any time. Changes will take effect as soon as they are published on our website.